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“Replies come back as events with an injection score already on them. We deleted a whole layer of parsing code the week we switched, and we gate on the quarantine flag, so our agent never sees the ones that look like attacks.”

“Moving our agent onto our own domain was a few DNS records at the registrar. No nameserver move, and our existing mail kept working. Replies to the agent still come back to its inbox, threaded with the message they answer.”

“Our agent writes every reply as a draft, with a key that can’t send. Someone on the team reads it and hits Send now in the dashboard.”

“Our tests send to the test address and wait for the real reply, so the whole loop is covered before a customer ever writes in. It answers in about a second, which keeps the suite fast.”

“Adding the MCP server was one JSON block. Claude Code could send and read its own inbox a minute later.”

“A reputation score per agent tells us exactly which one needs attention, instead of one number for the whole account. It comes from each agent’s own replies, bounces and complaints, and we read it from the API.”

“Sends and replies have separate allowances, so a busy inbox never eats our sending quota. Pricing was the easy part.”

“Half our agents are LangGraph in Python and half are Node. Both SDKs make the same calls, so the team doesn’t have to think about it.”

“Signed webhooks, retries with backoff and an event id to dedupe on. The boring plumbing, done properly.”

“We signed up, made a key and sent our first message without talking to anyone, and the free tier never asked for a card. That’s how infrastructure should feel.”

“Replies come back as events with an injection score already on them. We deleted a whole layer of parsing code the week we switched, and we gate on the quarantine flag, so our agent never sees the ones that look like attacks.”

“Moving our agent onto our own domain was a few DNS records at the registrar. No nameserver move, and our existing mail kept working. Replies to the agent still come back to its inbox, threaded with the message they answer.”

“Our agent writes every reply as a draft, with a key that can’t send. Someone on the team reads it and hits Send now in the dashboard.”

“Our tests send to the test address and wait for the real reply, so the whole loop is covered before a customer ever writes in. It answers in about a second, which keeps the suite fast.”

“Adding the MCP server was one JSON block. Claude Code could send and read its own inbox a minute later.”

“A reputation score per agent tells us exactly which one needs attention, instead of one number for the whole account. It comes from each agent’s own replies, bounces and complaints, and we read it from the API.”

“Sends and replies have separate allowances, so a busy inbox never eats our sending quota. Pricing was the easy part.”

“Half our agents are LangGraph in Python and half are Node. Both SDKs make the same calls, so the team doesn’t have to think about it.”

“Signed webhooks, retries with backoff and an event id to dedupe on. The boring plumbing, done properly.”

“We signed up, made a key and sent our first message without talking to anyone, and the free tier never asked for a card. That’s how infrastructure should feel.”

“Replies come back as events with an injection score already on them. We deleted a whole layer of parsing code the week we switched, and we gate on the quarantine flag, so our agent never sees the ones that look like attacks.”

“Moving our agent onto our own domain was a few DNS records at the registrar. No nameserver move, and our existing mail kept working. Replies to the agent still come back to its inbox, threaded with the message they answer.”

“Our agent writes every reply as a draft, with a key that can’t send. Someone on the team reads it and hits Send now in the dashboard.”

“Our tests send to the test address and wait for the real reply, so the whole loop is covered before a customer ever writes in. It answers in about a second, which keeps the suite fast.”

“Adding the MCP server was one JSON block. Claude Code could send and read its own inbox a minute later.”

“A reputation score per agent tells us exactly which one needs attention, instead of one number for the whole account. It comes from each agent’s own replies, bounces and complaints, and we read it from the API.”

“Sends and replies have separate allowances, so a busy inbox never eats our sending quota. Pricing was the easy part.”

“Half our agents are LangGraph in Python and half are Node. Both SDKs make the same calls, so the team doesn’t have to think about it.”

“Signed webhooks, retries with backoff and an event id to dedupe on. The boring plumbing, done properly.”

“We signed up, made a key and sent our first message without talking to anyone, and the free tier never asked for a card. That’s how infrastructure should feel.”