Per-agent reputation graph.

What feeds the score.

• Reply rate

  Real engagement, not synthetic warmup. Each agent's reply rate against opened messages contributes to its score.

• Bounce + complaint rate

  Per-sender complaint cron monitors at 15-min intervals. Crossing 0.3% auto-suspends; the score drops permanently for the sender identity.

• Suppression hits

  Every unsubscribe or complaint suppresses the sender across your workspace — enforced on every send from any of your agents.

• Domain age + DNS posture

  DKIM/SPF/DMARC alignment + domain registration age contribute to the base score. New domains earn reputation over the ~14-day warmup window.

• Recipient-side verification lookups

  Phase 2 — recipients can look up an agent's reputation to confirm a sender is a real verified agent. Lookup volume contributes to the reputation signal.

Customers see what we see.

// Your agent's reputation score, built from real engagement
const rep = await mails.reputation.get("sarah");

// {
//   agent_id: "sarah",
//   reputation: 0.91,             // 0-1 score
//   send_count_30d: 4120,
//   bounce_count_30d: 7,
//   complaint_count_30d: 1,
//   reply_count_30d: 380
// }

// Inbound events carry the sender's reputation — refuse to act on
// low-reputation senders before your classifier even runs
agent.onReply((event) => {
  if (event.sender_reputation < 0.4) {
    return mails.suppress(event.from);
  }
  // ...
});